FREQUENTLY ASKED QUESTIONS
Yes, we have. You can come to our office/showroom to experience our products that you are interested in.
You can buy our products at:
– Our office: 800 Nguyen Van Linh, Tan Phu ward, Dist.7, Hochiminh City.
– Call us: 08-66882525
– On websites: lazada.vn;…..
Yes, there is. All robot vacuum products will have 1 year warranty.
If your robot vacuum cleaner does not return to its charging dock, pls kindly check the following:
– Examine the charging dock line cord and look for any damage.
– Unplug and Home Base line cord and then plug it back in to ensure that it is fully inserted with a tight fit
– Ensure there are no virtual walls or other charging dock located within 2.4m of your robot’s charging dock that could be causing infrared beam interference.
Yes, you can. Depend on models which have that function, you can schedule what time on day and what days on week your robot vacuum cleaner will clean your room.
Still Need Help ?
If you have any question or need any information about Robotek’s products, pls feel free to send email to us or call to our hotline. Thank you!